Returns & Exchanges
At EVA MINGE, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return or exchange any item within 30 days of delivery provided it is in its original condition.
Initiate Your Return
Log into your customer portal or contact our support team with your order number to request a return authorization and receive your digital return label.
Pack the Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home collection.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing